1.How do I place orders?
1) Check the link which you are interested.
2) After you pick one model you need and send the message to the mail box on the web,or just leave message on our web.
3) Offer all the information in detail ,as for your mail, name, address. and the item NO. size ,total quantity.
4) We will connect with you ASAP.
2.If I need to order the items which arent on the website, you can find them for me?
OK, thats no problem.
3.How will the products be shipped? How long until I receive my products?
Your order will be processed within 1-2 days upon receiving your payment. Shipping is done via either TNT,DHL,EMS, or UPS express. We will provide you with tracking number via e-mail once your products were shipped. Delivery may take from 3-6 business days.
4.Do I need to pay extra for shipping cost?
No, Our wholesale prices are including shipping fee. If you order more than 12pairs/pieces from us, we would like to offer wholesale prices.
5.Whats the minimum order ? Can I order a pair /piece sample?
Our minimum order is 12pairs/pieces.Yes,you are welcome to order a pair/piece as sample before placing order, We dont mind to start the business from minimum order even 1 pair/piece.
6.If your minimum order is 12 pairs/piece, can I mix other models and colors?
Yes,you can mix the sizes and styles for your minimum order.
7.What about reasons for exchanges and refunds?
We do not offer refunds. We will exchange the products if for reason we sent the wrong shoe or size. Please refer to our Policy Section for more information.
These kind of reasons for exchange or return are unacceptable, such as "I don’t want the shoes anymore" or " I ordered the wrong size or color" or ”Colors of shoes are darker or lighter than shown on the picture”.
More information about us, please contact by e-mail or MSN.